More now than ever, agencies that maintain highways, roads, and streets are counted on to provide fast, high quality service because good maintenance saves lives and money. Meanwhile, the roadway system is growing in size and complexity, and government agencies are under ever-greater scrutiny by the public to perform at their very best. While maintenance needs increase, the workers, equipment, and funds remain in short supply. Shortages or not, it is vital that workers do good work. The best and quickest way to encourage this is through effective motivation and engagement by their immediate supervisors. This webinar looks at what makes agencies successful, how to define worker needs and wants, and how to take advantage of those for increased productivity and employee engagement. Is it the Carrot or the Stick? Join us and find out!