Webinar: Advancing Safety Service Patrol Programs
Date: August 26, 2026
Time: 10:30 am to 12:00 pm PT
Cost: Free
Continuing Education Credits: 1.5 PDH credits
Organization: National Operations Center of Excellence (NOCoE)

Safety Service Patrol programs play an important role in traffic incident management (TIM) by assisting stranded motorists, supporting responders, reducing roadway clearance times, and helping prevent secondary crashes.  The upcoming Federal Highway Administration (FHWA) Talking TIM webinar will highlight research, good practices, and resources developed to help agencies strengthen and improve their Safety Service Patrol programs. Attend this webinar to learn about:

• The Value Proposition for Safety Service Patrol Expansion in Louisiana – Robert Mills, Louisiana Department of Transportation and Development
• Roadway Incident Management System for Dallas County Sheriff’s Courtesy Patrol Program – Mr. Matthew Maldonado, Dallas County Sheriff’s Office, and Minh Le, Texas A&M Transportation Institute
• Safety Service Patrol Pooled Fund Study Findings to Date and Next Steps – Andrew Berthaume and Dawn Lafrance-Linden, Volpe National Transportation Systems Center